We, here at bucket, try that our customers get what they see on our store. Product pictures and description is added with each product so there is no confusion what the product is. Even though sometimes, customers are unable to judge the stuff by looking at the pictures and reading description. To deal with such situations we have Replace/Refund Policy

Replace/Refund Policy 

We will replace the product if following conditions are satisfied:

☑ You tell us within 7 days after the package is delivered.

☑You didn’t get what you expected.

☑The product is not used/opened.

☑ Both of the exchange items have same price or you will have to pay cash difference.

☑ You will bear the shipment charges if there is no issue with your order but you still want to exchange the item.

☑ If you don’t like any of the exchange items we can refund your order within 24-48 business hours.

 

Wait please!! we have more for our customers. For cases in which customers don’t get complete order or order is delayed, we have “Compensation Policy“. This is intended to compensate any kind of inconvenience our customers  have to face!

Compensation Policy

You will get a compensation gift with your order if following conditions are fulfilled

☑ The product ordered by you does not have “Back-ordered” status

☑ Your order is delayed more than normal delivery time i.e. 3-5 working days in case of local shipping and 7-10 days in case of international shipping

☑ If you face any kind of inconvenience from our side