We, here at bucket, try that our customers get what they see on our store. Product pictures and description is added with each product so there is no confusion what the product is. Even though sometimes, customers are unable to judge the stuff by looking at the pictures and reading description. To deal with such situations we have Replace/Refund Policy
We will replace the product if following conditions are satisfied:
☑ You tell us within 7 days after the package is delivered.
☑You didn’t get what you expected.
☑The product is not used/opened.
☑ Both of the exchange items have same price or you will have to pay cash difference.
☑ You will bear the shipment charges if there is no issue with your order but you still want to exchange the item.
☑ If you don’t like any of the exchange items we can refund your order within 24-48 business hours.
Card Payment Refunds
For card payment refunds following are the terms one should be aware of:
- Payment will be refunded to the same card used during purchase.
- Refund Process can take 10-15 business days as required by the 3rd Party payment service we are using for payment gateway.